10 Outstanding User Onboarding Tools To Simplify Signups

Isn't user onboarding just giving users a warm welcome to an app? So, why do businesses go all out looking for fresh ways to improve this process? Couldn’t they just focus on making the app experience engaging and boosting conversions instead?

Did you know that 90 percent of customers think companies could improve their onboarding? Moreover, only 22.6 percent of Android apps are still used one day after downloading.

These stats show why businesses need to improve their user onboarding. So, how can they do this and boost their success?

Try these user onboarding tools to create memorable onboarding experiences. They’ve got just the solutions you need to tackle any onboarding challenges.

10 Best User Onboarding Solutions To Reduce User Drop-Off

Wondering which is the best user onboarding software? Let’s explore the top user onboarding tools and their best features.

1. Quest Labs AI

Quest Labs AI understands that using software for the first time can overwhelm users. But why let that stop them from exploring your product?

Quest Labs AI turns this first experience into a chance for discovery and empowerment. It uses visuals to share your brand’s story and values. This way, users can connect emotionally with your brand.

Users can browse the app features at their own pace. They find features that catch their eye. Quest’s onboarding components guide them with tasks or tutorials, highlighting key features and uses.

Quest Labs AI is more than just a user onboarding tool. Here are the essential features to look for.

Key Features:

• Visual Engagement:

  Integrate image banners in your app to highlight key features, special deals, or important updates.

• Ongoing Reference:

  Keep the Get Started screen helpful even after the first log-in.Make it a go-to spot for users as they explore more of your product.

• Achievement Tracking:

  Let users track their progress, giving them a clear sense of achievement and growth.

• Customized Learning:

  Create custom tutorial paths based on users' actions and words. Ensure that every interaction is relevant and builds on past interactions.

Pricing Info:

Quest Labs AI doesn’t have any fixed pricing plans. Book a free demo and talk to us to develop a plan that meets your budget and interests.

2. Appcues

Appcues simplifies user onboarding through welcome messages and product tours. It’s simple, and you don’t need a developer to create these experiences. This simplicity allows you to start onboarding without needing help from other teams.

Key Features:

• Onboarding Success Rate:

  Appcues’ customers have enjoyed an onboarding success rate improvement of 15 percent.

• No Code Solutions:

  Marketers and product teams can handle onboarding independently.At the same time, developers can focus more on the product.

• Combination of Product Tutorials:

  It offers a complete list of onboarding product tutorials, checklists, and tooltips.These tools help users engage more and see the value of your product.

Pricing Info:

Appcues' subscription plans start at $249 per month. It also has a few other subscription plans that you might like.

3. Pendo

Pendo is another exceptional user onboarding platform that helps create a memorable user experience. It combines user onboarding with product analytics, in-app feedback, and adoption features. Isn't it great to have everything in one place?

Key Features:

• Analytics Tools:

  Mainly used by enterprises, Pendo offers some of the most advanced analytics available.

• Product Planning Tool:

  Pendo helps organize customer feedback and prioritize top features.

Pricing Info: Pendo offers custom pricing based on your monthly active users.

4. Drip

Drip is one of the best user onboarding tools for eCommerce and onboarding emails. It sends trigger-based emails straight to the user's inbox. Drip helps you do more than just send basic emails.

Key Features:

• Set Up Campaigns:

  It allows you to set up onboarding email automation and create email campaigns.

• In-Depth Analytics:

  It gives you detailed analytics on every trial customer. You can use these insights to boost conversions.

Pricing Info: Drip’s plans are based on people included and start at $39 monthly. You can experience Drip for free during the first 14 days.

5. Userflow

Next on the list of the best product onboarding tools is Userflow. Userflow is the fastest flow builder for businesses. It lets them build complex flows in just minutes and not weeks. Why spend ages on development when you can do it so quickly?

Its simple design lets anyone create flows quickly. Userflow also empowers users to onboard themselves. Therefore, the support team has less work to do.

Key Features:

• Onboarding Checklists:

  Simple checklists give customers a straightforward onboarding experience. Businesses can build them quickly and offer on-demand guidance.

• In-app Product Guides:

  Userflow's guides introduce key features and help users discover what’s great about a product.

Pricing Info: The Startup plan from Userflow for 3000 MAUs is $240 per month. You can find more plans that meet your requirements from their website.

6. Helppier

Helppier makes it easy for businesses to engage and support users online. It turns users into loyal customers with interactive guides and tooltips. Helppier offers simple templates and customization options for those with no coding skills. Moreover, they can create complex onboarding flows without any hassle.

Key Features:

• Automate User Onboarding:

  Helppier takes the tedious customer service tasks off a business. It automates how they engage with users online and streamlines operations.

• Improve Conversion Rates:

  It helps you create interactive guides and messages to keep users on track. Therefore, businesses can ensure that users get the help they need and convert them.

Pricing Info: A monthly Helppier subscription costs $49. Moreover, they offer personalized subscription plans that meet your requirements.

7. Userguiding

UserGuiding is one of the top user onboarding tools to try. It helps companies onboard new customers and increases product adoption. It’s great at creating memorable onboarding experiences. With its no-code builder, you can easily add features like tooltips and modals.

Key Features:

• Scalable Solutions:

  UserGuiding scales effortlessly with businesses and offers engaging and personalized flows.

• Feature Adoption Campaigns:

  Use UserGuiding’s in-app modals, tooltips, and hotspots to highlight features that users might be missing.

Pricing Info: The plans on Userguiding vary based on monthly active users. However, the plan for 2500 MAU starts at $89 per month.

8. Userlist

Userlist helps improve activation rates by guiding all users to their aha moment. It provides behavior data to build intelligent onboarding campaigns and share the correct info with users.

Want to make your onboarding more effective? With Userlist, you can customize messages for maximum impact and use snippets for intros and reusable content.

Key Features:

• Instant Integrations:

  Userlist makes it easy to send customer data with just a few clicks using Segment, Rudderstack, or Zapier.

• Built-in Templates:

  Userlist gives users ready-made campaign templates crafted by email experts. They don’t have to start from scratch but just pick a template to use.

Pricing Info: Userlist offers businesses attractive plans starting at $149 per month for 10,000 users. It also comes with a 14-day free trial.

9. Userpilot

Userpilot is one of the most impressive user onboarding tools for new users. It helps you activate users and increase adoption quickly. It also lets you create personalized and relevant user experiences for different user segments. Userpilot enables you to build interactive guides to make product tours and onboarding more effective.

Key Features:

• No-Code Solution:

  Userpilot is a no-code tool. Have your developer add a JavaScript line to your app. Then, download a Chrome extension to access the visual builder.

• In-app Surveys:

  These help collect and analyze user sentiment. You can use this accurate data to improve your onboarding process.

• Advanced Product Analytics:

  It spots areas where users need help and know your users better. You can use this insight to improve your onboarding experience.

Pricing Info: Userpilot's pricing plans start at $249 per month. You can also try its free trial before subscribing.

10. Dock

Dock offers a simple blueprint for onboarding new customers. Customers get the same top-notch experience no matter who they work with. Dock also gives customers a self-serve hub. This approach lets them complete onboarding at their speed.

Key Features:

• Track Onboarding:

  Easily check who’s accessed the workspace and see how often they’ve interacted with the materials inside.

• CRM Integration:

  Dock lets you send customer data from your preferred CRM when setting up new workspaces. It also allows you to push workspace activity into tasks within Salesforce quickly.

• Saves Time:

  Dock lets customers know what to expect at each onboarding stage. It also frees your team from making slide decks and writing emails.

Pricing Info: Dock’s free plan comes with five workspaces and limited features. It also offers premium plans starting at $49 per month per person.

Takeaway

The ten onboarding tools we’ve examined can help make your users’ experiences memorable. We’re confident they have solutions for the challenges you face during onboarding.

Are your worries about your app more than just user onboarding? If so, Quest Labs AI might be what you need. We keep users excited and engaged even after onboarding. Curious how we do it? Here’s the scoop.

• Gamification:

  Introduce challenges and streaks to excite users and keep them returning to your app.

• User Feedback and Surveys:

  Understand which parts of your app don't engage users and optimize them to meet user interests.

• AI User Segmentation:

  Segment users based on their past purchases and preferences to give them exactly what they want.

We’ve got even more solutions for your app. Why not book a demo and chat with us? We can show you how we can personalize strategies just for you.

FAQs

1. How to use technology and tools for onboarding?

Here are the best ways to use user onboarding tools and technology.

• Assist users during the process
• Gather feedback from users
• Training your team
• Building a community

2. What is onboarding software?

Onboarding software helps businesses make user onboarding simple and effective. It gathers the correct user information and diverts them to features that align with their interests.

3. What is software onboarding?

Software onboarding is a process by which new users of apps or websites become familiar. It also applies to employee onboarding and training.

4. How much does onboarding software cost?

Onboarding software can cost between $70 and $150 per month. However, user onboarding tools like Quest Labs AI don’t have a fixed subscription plan.

5. Why use onboarding software?

Here’s why you need software onboarding tools.

• Gather user feedback
• Take users to the right features
• Self-service solutions
• Easy signup process

6. What is onboarding in websites?

The process of onboarding websites helps new users explore the product features and turns them into loyal customers.